Official Document

1400 Privacy Policy – Your Data Protection

Your privacy is our priority. This document clearly explains how 1400 collects, uses, stores and protects the personal data of users in Malaysia.

Updated: January 2026

Personal Data Protected Transparent Cookie Policy Secure RM Payment Information No Sharing Without Consent Right to Access & Rectification Data Deletion Request Full Encryption Contact Our Support Personal Data Protected Transparent Cookie Policy Secure RM Payment Information No Sharing Without Consent Right to Access & Rectification Data Deletion Request Full Encryption Contact Our Support

Our Privacy Commitment

This Privacy Policy explains how the 1400 platform manages your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.

By using the 1400 platform, you agree to the collection and use of information as described in this document. If you do not agree, please stop using the platform and contact us for further enquiries.

1. Information We Collect

1400 collects various types of information depending on how you interact with our platform. Below are the categories of information we collect:

Account Information

Full name, date of birth and gender
Email address and phone number
Username and password (encrypted)
IC number or passport for identity verification

Device & Browser Information

IP address and general geographic location
Browser type and operating system
Unique device identifiers
Login session time and duration

Payment Information

Deposit and withdrawal transaction records in MYR (RM)
Payment methods used (local bank, e-wallet)
Masked bank account numbers for record-keeping
Transaction history for legal compliance

Usage Data

Games played and duration of play
Pages visited and links clicked
Game preferences and account settings
Activity logs for platform security

2. How We Use Your Information

All information collected by 1400 is used solely for legitimate purposes that benefit our users. We do not use your data for any other purpose without your consent.

Account Management

Creating, verifying, and securely maintaining user accounts.

Transaction Processing

Processing deposits, withdrawals and payments in MYR.

Platform Security

Detecting and preventing fraud, unauthorised access and suspicious activity.

Legal Compliance

Meeting Malaysian legal requirements including PDPA and anti-money laundering regulations.

Service Improvement

Analysing usage patterns to enhance platform experience and functionality.

Customer Support

Providing accurate and effective assistance when users contact our support team.

3. Cookies & Tracking

The 1400 platform uses cookies and similar tracking technologies to enhance user experience and analyse platform performance. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
Performance Cookies: Collects information on how users interact with the platform to help us improve our services.
Functional Cookies: Saves user preferences such as language and display settings for a seamless experience across sessions.
Analytics Cookies: Helps us understand traffic patterns and user behaviour in aggregate, anonymised form.

You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. By using 1400, you agree to the use of cookies as described above.

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4. Data Storage & Security

1400 takes comprehensive security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Data Encryption

All sensitive data, including account information and payment details, is encrypted using industry-standard encryption technology during transmission and storage.

Secure Servers

Your data is stored on servers protected by firewalls and intrusion detection systems. Both physical and digital access to the servers is strictly restricted.

Retention Period

Your data is retained for as long as your account is active or as long as necessary to fulfil the stated purposes. Transaction data is kept for a minimum of seven (7) years in accordance with Malaysian legal requirements.

Breach Notification

In the event of a security breach affecting your data, 1400 will notify you and the relevant authorities within the timeframe prescribed by law.

5. Sharing Information with Third Parties

1400 does not sell, rent or trade your personal data to any third party for marketing purposes. However, there are limited circumstances in which we may share your information:

Payment Service Providers: To process your financial transactions in MYR, we work with certified payment processors who are bound by strict confidentiality agreements.
Legal Authorities: We will disclose required information to Malaysian authorities when mandated by law, court order, or to support a legitimate criminal investigation.
Technical Service Providers: Service providers such as server hosting and analytics tools that support our platform operations are bound by data protection agreements that require them to safeguard your information.
Business Mergers & Acquisitions: Should 1400 be involved in a merger or business acquisition, user data may be transferred as part of the company's assets, with appropriate notice given to users.

In all instances of data sharing, we ensure that receiving parties adhere to data protection standards equivalent to or higher than our own.

6. User Rights, Policy Changes & How to Contact Us

Your Rights as a User

In accordance with the Personal Data Protection Act 2010, you have the following rights regarding your personal data on the 1400 platform:

Right of Access: You may request a copy of the personal data we hold about you at any time.
Right to Rectification: If your data is inaccurate or out of date, you have the right to request that we correct it.
Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that prevent immediate removal.
Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect your ability to use some services.

Policy Updates & Contact Us

1400 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via the platform, and this page will reflect the latest update date.

Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

To submit any data requests or privacy-related enquiries, reach the 1400 team via:

[email protected]

We are committed to responding to all privacy-related requests within 14 business days.

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